Shipping & Returns
$6.95 flat rate shipping. All orders over $100.00, pre tax, will ship for FREE.
We ship out all of our packages through USPS.
You can expect to receive your package within 3-4 business days.
We will try our best to ship same day or the following day pending when order takes place. Orders on Saturday-Monday, will ship the following Tuesday.
We are not responsible for lost packages once we scan it in at the post office.
All returned items must be postmarked within 2 weeks of the date delivered.
Store/online credit will be given for items and is Final Sale.
Store credit cannot be combined with other discount codes at checkout.
No refunds will be granted. Want to exchange? We can't hold, but if you leave a note in your package or message us stating that you are wanting to exchange for a different size, or color, we can do so based off of our inventory available at that time. An exchange is not guaranteed, but if available, we will ship out your new size or product as soon as possible.
Please allow 3-10 business days for your return to be processed. We will email your online code once we have processed your return.
NO RETURNS ON SALE ITEMS OR SALES MARKED 50% OFF OR MORE.
JEWELRY, PURSES, ACCESSORIES, BODYSUITS, SWIMWEAR, INTIMATES, AND GIFT CARDS ARE FINAL SALE.
Merchandise must be in perfect condition. We inspect each item before we package and send them out to you. Items that have been worn, washed, smell of smoke, have pet dander on them, or damaged will not be accepted for return.
Returns will be at their own expense of the customer and unaccepted returns will be mailed back at the customers expense.
Please do not use scissors or any sharp utensils to open your package.
SHOES: Any shoes being returned need to be shipped back in the original shoe box. The shoe box needs to be placed in another box to avoid damage from shipping. Any damaged shoes or boxes will not be accepted. DO NOT tape the shoe box in any way or use the shoe box as the shipping box.
Please note: We are not responsible for return shipping or returns lost in transit. If your package is lost in transit, you will need to file a claim with the post office. We recommend purchasing tracking when returning an item and keeping shipping receipts for your records
Once we receive your return, we will then email you your online credit code and/or store credit amount.
ALL RETURNS MUST BE SENT BACK TO: 418 Nebraska Ave, Arapahoe, Ne 68922
We always want your shopping experience at Five Arrows Boutique to be a fantastic one! Hopefully you love everything you purchase with us, however if something does not work out, we’re here to help! If you have any questions please reach us by email at firstname.lastname@example.org or call 308.655.0632.